What you will learn
-
None
Service is the key economic engine for most developed countries and also for emerging economies like India. This course focuses on the interdisciplinary nature of Service Management seamlessly spanning Marketing, Operations, Technology and People Management. New Service Business Models will be explored that seek to balance People, Planet concerns with Profit objectives.
Strategy Canvas - Service Portfolio Analysis
Preview
26:41
Loyalty - Relationship
Preview
19:51
Managing Partner Relationships
Preview
26:43
Global Service Ecosystem - Contemporary Issues
Preview
37:45
Service Ecosystem - Service Innovation
Preview
21:36
Services as Systems: A Holistic Approach
Preview
38:33
No Discussion Found
0.0
0 Reviews
Meet Your Instructor
About Instructor
VTU is one of the largest Technological Universities in India with 24 years of Tradition of excellence in Engineering & Technical Education, Research and Innovations. It came into existence in the year 1998 to cater the needs of Indian industries for trained technical manpower with practical experience and sound theoretical knowledge.
Free
-
Course Duration19 h 8 m 50 s
-
Course LevelIntermediate
-
Student Enrolled0
-
LanguageEnglish
This Course Includes
- 19 h 8 m 50 s Video Lectures
- 2 Quizzes
- 0 Assignments
- 0 Downloadable Resources
- Full Lifetime Access
- Certificate of Completion